Art Palace Suites & Spa

What wasn’t there to like about this property, we loved our stay here. Our Edith Piaf suite was spacious, we had 2 bathrooms which was great - one off the living space and the other next to the bedroom - this one had a little shower room which I really quite liked. Everything was very clean and the room was attended to everyday which included the provision of water to drink. We made use of the facilities including the beautiful heated pool with keys to swim against; an amazing Hammam experience, our first one; the gym which felt really great after not having done a weights session for a couple of weeks; and the bar downstairs. The staff were friendly and helpful. We felt welcome, comfortable, safe, happy!!

First off, the staff are incredibly friendly, kind, and helpful. There was always someone at the desk who could communicate well with us (in English), which really helps when you are so far from home. The staff was able to set up drivers/tours and help us plan our days/sight-seeing—even driving 5 hours round trip so that we could also visit Marrakesh. And that included setting up a tour there and in English. Our room was large, roomy, homey, and the bed was very comfortable. When we first arrived, the water wouldn’t turn on in our room, but they had that straightened out in 5 minutes. And I had asked if they had a fan (for white noise/sleeping) I could use. They didn’t have any fans, and yet, soon they were back with a fan. I believe they went out and bought a fan just for me. Now that’s service! And perhaps my favorite thing at this small hotel is sitting up on the mezzanine, overlooking the lobby below, eating a lovely breakfast with soft music playing in the background. (Oh, and the coffee was delicious!). Loved that atmosphere.

The hospitality was top tier. We didn’t get in until 1am, but the night concierge made sure we had a bite to eat and some Moroccan tea, both delicious. He gave us a full tour of our suite with a terrace, and then served us dinner in the guest living room with beautiful mosaics and wood-burning lamps. He gave us free-beverage vouchers for dinner the following evening. Location was prime; anything we needed was walkable. Doormen had our car ready within 30 seconds of walking into the lobby. Royal spa package was 5 hours of pure luxury and very worth the money. We would not have changed a single thing from this stay.

My stay at this hotel was absolutely perfect! From the moment I arrived, I was impressed by the beautiful surroundings and the welcoming atmosphere. The hotel itself is stunning, with elegant decor and a luxurious ambiance. The room was incredibly comfortable, impeccably clean, and provided all the amenities I could have asked for. The bed was cozy, and I had a great night's sleep every night of my stay. The highlight of my experience was the exceptional customer service. Every staff member went above and beyond to ensure my stay was enjoyable. They were attentive, friendly, and always ready to assist with any request. The dining experience was another standout feature. Both breakfast and dinner were delicious, with a wide variety of options to choose from. The quality of the food was top-notch, and the presentation was impeccable. To top it all off, the spa was an amazing bonus. It was the perfect place to unwind and relax after a day of exploring. The treatments were rejuvenating, and the facilities were clean and well-maintained. Overall, my stay was nothing short of perfect. I highly recommend this hotel to anyone looking for a luxurious and comfortable getaway. I can't wait to return!

Check in staff amazing Hotel gave us a free upgrade room was lovely with a huge terrace fully stocked very comfortable beds living room and bath Breakfast was amazing Honestly I was very happy with this hotel for the price I don't understand what the complaints are... We paid 200 Canadian. In Canada we would get a quality inn for the same price but no where near the caliber of this hotel. When we come back to Casablanca we will definitely stay here again. Thank you for a lovely stay :)